Refund Policy

We want you to love learning with Raku. If you are not satisfied with your purchase, you can request a full refund within 15 days of your order date — no questions asked.

Email us from the address on your Raku account at hello@rakulanguage.com and include:

• The email on your Raku account
• Your subscription ID (visible on your Account page)
• Your purchase date

We reply within 2 business days and issue the refund through Stripe, our payment processor.

You can stop future renewals at any time from your Account page → Manage billing, which opens the Stripe customer portal. Cancelling stops future charges but does not automatically refund the current billing period — email us within the 15-day window if you also want a refund.

Approved refunds are returned to the original payment method and typically arrive within 5–10 business days, depending on your bank. You will receive an email confirmation once the refund has been initiated.

For refund-related questions, reach out to hello@rakulanguage.com.